Do you agree that Instant messaging is an effective method for technical communication writing homework help

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Do you agree that Instant messaging is an effective method for technical communication writing homework help

On p.479 of Technical Communications, Anderson discusses Writing Reader-Centered Instant Messages. Only the speed of the message is acknowledged and this is acknowledged as a benefit in terms of being reading-centered. Do you agree that Instant-messaging is an effective method for technical communication? Is it too informal for professional communications? 300 words in APA Citation style.